Hi there! We are the German market leader for AI in guest communication in the hotel industry. 🚀 Around 1000 hotels - from well-known hotel chains to family-run hotels with eight rooms - are supported by us in their daily work.

DialogShift supports hotels with the latest AI technology for guest communication. An AI that has hotel-specific knowledge and answers guest enquiries around the clock in more than 100 languages in chat (website, WhatsApp, social media, ...) by email or on the phone (coming soon) in the tone of voice of the hotel. With the chatbot, email, review and phone AI, you can noticeably increase your productivity, relieve the team and increase direct bookings. This leaves you more time for the important things: your guests. 💙 One hotel AI for all your communication.

And of course: data security & GDPR compliance in accordance with German law. Let's make your hotel fit for the future! 🎉

HERA by Hotel Res Bot helps hotels drive more Direct Business with less effort.  Half of a hotel’s are offline requests that are handled by the reservation (and or group sales) team.  

HERA uses her custom trained AI to understand incoming emails (and other messages), and its own Robotic Process Automation (RPA) platform to automatically check the rates and availability needed to  generate the response.  The guest has a convenient and PCI-DSS compliant way to book.  HERA handles all types of requests including individual and multiple guests, as well as group booking requests, general questions, cancellations and much more.  The reservation team maintains full control with our Microsoft certified Outlook Add-in where the answer proposed by the AI, can be reviewed and edited by the res team before it goes to the guest.  

Sweeply eliminates the need for printouts, phone calls, and yellow stickers, helping your team get things done efficiently! Our platform simplifies housekeeping and task management for the hospitality industry, reducing workload, waste, and carbon footprint. With over 150 clients across 15 countries, Sweeply offers a cutting-edge app and web app designed to enhance the efficiency of your housekeeping, guest services, and maintenance teams. Automate the repetitive tasks so your team can focus on the guest service and foster a seamless work environment between your Departments.

Busy Rooms offers a centralized platform to help any type of multi-property accommodation provider better analyze and manage operational, distribution, marketing, and revenue management processes.

With Busy Rooms, our customers benefit by gaining better visibility and control across every department by having all reservation & transaction types, distribution, content, and profiles centralized with built-in and/or integrated systems through a single platform. 

This ultimately leads to performance improvement and long-term cost savings including more automation, streamlined processes, easier and quicker access to data, better reporting and analysis, and more opportunities to optimize revenue.

As a privately held globally recognized player agility is in our DNA and our 'User FIRST Approach' has been paramount to the success of our customers and their adoption of our platform. Our experienced, innovative, and open-minded team can understand and interpret each customer's requirements to explore the right solutions that help our customers achieve their objective(s).

For more information contact sales@busy-rooms.com